> ## Documentation Index
> Fetch the complete documentation index at: https://help.experro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshotting

<Info>
  Whenever you encounter unexpected behavior while working with CLI, start
  troubleshooting by checking the terminal window where you started the CLI.
</Info>

## Incompatible Node Version

Check the Node version that you are using with the CLI. The CLI expects `14.0.0`. If you're using a Node version other than this, try switching to this specific Node version.

## Experro CLI Command Not Found

If you receive the below shown error message,

```sh theme={null}
experro-cli: command not found
```

Ensure that you've followed the steps mentioned in [Prerequisite](../getting-started/prerequisites) or attempt to reinstall the CLI.

## Fatal Error Config File

If you receive the below shown error message,

```txt theme={null}
fatal error config file: %w open .env: no such file or directory
```

Check the current location of the terminal to the base theme folder and then run the command.

## Help

If you encounter any other issue related CLI, feel free to reach out for assistance.