FAQs

• A Shopify store with admin access
• Permission to create a custom app and configure API scopes
• A safe place to store the generated Admin API access token (you see it only once)

• A BigCommerce store with admin access
• Permission to create a Store‑level API account
• The downloaded .txt file containing your API token, Client ID, and Client Secret

1. In Shopify Admin: Settings → Apps & Sales Channels → Develop apps → Create app.
2. Set the App Name, then under Configure Admin API scopes, enable all required scopes (e.g., read_products, write_themes, etc.).
3. Return to the Overview tab and click Install, then copy the displayed access token.
4. In Experro Admin: Workspace Settings → Store Integration → Add Store.
   • Select Shopify, enter Environment, Store Reference Name, Shopify Domain, Admin API Token, API Key, and API Secret.
   • Test credentials, then configure language and metafield namespaces.
   • Click Connect.

Only for Experro Default Theme.

1. In Shopify Admin: Online Store → Themes → Customize.
2. On the category/listing page, Add Section → Custom Liquid.
3. Paste:
   <div style="min-height: 100vh;">
     <div id="exp-cat-page-selector"></div>
   </div>
   
4. Hide the default product grid, then Save.
5. In Experro Admin UI Customisation → CSS & JS, paste the required JS snippet.
6. Click Publish; your Experro Discovery UI goes live.

1. In BigCommerce Admin: Settings → Store API Accounts → Create API Token.
2. Choose V2/V3 API Token, name it (e.g., exp_discovery), leave Path default, select OAuth scopes as needed.
3. Click Save to download a .txt file containing your Client ID, Client Secret, Access Token, and API Path.

1. In Experro Admin: Workspace Settings → Store Integration → Add Platform → BigCommerce → Install.
2. Enter Environment, Store Reference Name, then from your .txt file:
   • Store Hash (from the API Path URL)
   • Client ID, Client Secret, Access Token
3. Test API connection, then configure language and metafield namespaces.
4. Click Connect.

Only for Experro Default Theme.

1. In BigCommerce Admin: Storefront → Themes → Edit Theme Files.
2. Open templates/pages/category.html, comment out the existing product grid container and replace with:
   <div style="min-height: 100vh;">
     <div id="exp-cat-page-selector"></div>
   </div>
   
3. Save & Apply.
4. In Experro Admin UI Customisation → CSS & JS, paste the provided JS snippet.
5. Save, Preview, and Publish.

• Double‑check your API credentials (token, keys, store hash/domain).
• Ensure the required scopes are enabled and that your store has API access.
• If issues persist, contact Experro Support with a screenshot of the error.