This glossary serves as a quick reference for common terms and concepts used in Experro Discovery. It is designed to help both technical and business users understand the language and functionalities of the platform. Understanding these terms will help you navigate and utilize Experro Discovery more effectively.

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A

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API Endpoint

A specific URL provided by Experro Discovery that allows external systems to interact with its features. These endpoints facilitate data exchange and integration with other tools (e.g., CRM, ERP).

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Analytics

The process of collecting and analyzing data from user interactions. In Experro Discovery, analytics track key performance indicators such as search effectiveness, conversion rates, and to inform optimization efforts.

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C

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Category Rule

A merchandising rule that applies to specific product categories. These rules help tailor product displays for certain segments or groupings within your catalogue.

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Content Search

The functionality within Experro Discovery that enables users to search not just products, but also associated content like descriptions, reviews, and metadata.

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D

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Dictionaries

Curated lists used in search configuration to manage stopwords, spellcheck, and stemming processes.

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Discovery

Refers to the entire suite of Experro Discovery functionalities that empower users to find, explore, and interact with products in a personalized manner by integrating advanced merchandising, search, and facet filtering.

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Discovery Integrations

The process of connecting Experro Discovery with external systems (e.g., product catalogues, content management systems). This integration ensures data flows seamlessly between Experro and other platforms, supporting real-time updates and synchronization.

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F

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Feature Packages

Bundled modules of functionality within Experro Discovery that allow businesses to choose the specific features they need. These packages can be tailored based on business requirements, from core search capabilities to advanced merchandising and analytics.

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Facet

An attribute or filter that enables users to refine search results. Facets can include parameters such as price, brand, category, and more.

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Facet Filter

The set of options or values that a user can select from a facet to narrow down search results. Effective facet filtering helps improve the overall search experience by allowing users to quickly find relevant products.

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I

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Indexing

The process of organizing and storing data so that it can be retrieved quickly and accurately during a search. Effective indexing is critical for delivering fast, relevant search results.

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Integration

The act of connecting Experro Discovery with other systems and tools. This ensures that data, such as product information and user interactions, flows smoothly between platforms.

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M

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Merchandising

The strategic process of arranging and prioritizing products within search results to influence the user’s actions. Experro Discovery enables you to manage merchandising through rule-based actions that optimize product visibility and drive conversions.

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Merchandising Rule

A configurable criterion used to control product display and ranking. Rules can be applied globally, to specific categories, or search queries. They include actions such as boosting, burying, pinning, sorting, and slotting.
  • Global Rule
A merchandising rule that applies universally across all search queries or categories within Experro Discovery.
  • Boost
A merchandising action that increases a product’s ranking in search results, making it more visible to users.
  • Bury
A merchandising action used to lower a product’s ranking, reducing its prominence in the search results.
  • Pin
A rule-based action that fixes a product at a specific position within the search results, regardless of other ranking factors.
  • Slot
A merchandising technique used to designate a particular placement or “slot” in the search results for a product.

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P

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Phrases

Specific groupings of words treated as a single search term, enhancing search accuracy and relevancy.

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R

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Re-Ranking

A method to adjust the initial search result order based on additional criteria or real-time data, ensuring that the most relevant products are displayed prominently.

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S

A core feature of Experro Discovery that enables users to quickly find products using queries. It integrates advanced functionalities such as autocomplete, synonym mapping, and re-ranking to deliver precise results.

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Search Autocomplete

A feature that provides real-time suggestions as users type their queries, helping to guide them to the most relevant search terms and reducing input errors.

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Search Redirection

A mechanism that automatically directs search queries to a specific landing page or curated set of results, based on predefined conditions.

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Synonyms

Alternative words or phrases that are mapped to the same search results. This ensures that different query variations still retrieve relevant products.

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Stopwords

Common words that are excluded from search indexing to improve performance and relevancy of search results.

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Spellcheck

A feature that corrects misspelled queries, ensuring that users receive accurate search results.