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Experro Discovery is a next-generation, AI-driven product discovery platform built for the Generative AI era. Today’s shoppers demand speed, relevance, and personalization at every touchpoint—and Experro delivers on all fronts by turning search, recommendations, and merchandising into strategic growth engines. By democratizing the sophisticated tools once reserved for retail giants, Experro enables any brand to captivate customers, boost conversions, and accelerate time-to-market, all with minimal developer effort and maximum ROI. In a landscape where popular eCommerce giants pour billions into shopper engagement, Experro levels the playing field. Our platform combines customer behavior data, large-language models (LLMs), high-dimensional vector embeddings, and proprietary Generative AI (Eywa) to deliver contextually relevant, AI-powered discovery experiences. Whether a customer types a query, uploads an image, or navigates via faceted filters, Experro instantly interprets intent and surfaces the right products with zero manual tuning.

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The Generative AI Suite

At the heart of Experro lies Eywa, our purpose-built Generative AI engine for eCommerce. From the very first click, Eywa learns each shopper’s preferences and intent in real time—transforming static catalogs into dynamic, personalized storefronts that drive engagement, loyalty, and sales.
  • Real-Time Intent Capture: Eywa ingests clickstream, search terms, and session behavior to continuously refine product suggestions.
  • Adaptive Learning: Generative prompts powered by LLMs craft thematic Collections and personalized Recommendations on the fly.
  • Zero-Manual Maintenance: New SKUs, promotions, and trends automatically integrate into search and discovery workflows without developer intervention.

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Powering Business Outcomes

Beyond delighting shoppers, Experro Discovery accelerates merchant KPIs and frees up teams to focus on strategy rather than repetitive tasks.
  • Automated Workflows: Leverage AI-driven insights to identify underperforming queries, optimize merchandising rules, and schedule seasonal campaigns in minutes.
  • Actionable Intelligence: Built-in dashboards surface performance gaps and growth opportunities—empowering merchandisers and marketers to make data-backed decisions.
  • Developer-Light Integration: A headless, composable architecture plugs seamlessly into Shopify, BigCommerce, or Magento-live in minutes, not months.

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Technologies & Capabilities

Experro Discovery’s power comes from the seamless fusion of foundational technologies and a rich feature set—delivering modern product discovery that’s fast, flexible, and flawlessly personalized.

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Data Foundations

  • Customer Behavior Signals First-party clickstream events (impressions, clicks, add-to-cart, purchases) feed live performance scores, ensuring the system learns what resonates in real time.
  • Continuous Catalog Indexing Product metadata, variant images, and rich content (blogs, guides) are ingested continuously, so every attribute remains searchable and up to date.

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AI & Semantic Intelligence

  • Large Language Models (LLMs) Deep NLP understands conversational and long-tail queries—handling slang, modifiers, and multi-part questions like a human expert.
  • Vector Embeddings Text and image data map into the same high-dimensional space, enabling true multimodal search where keywords, photos, and behavioral context converge.
  • Generative AI Engine (Eywa) Eywa crafts thematic Collections, personalized Recommendations, fallback logic for zero-result queries, and even automatic synonym generation.

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Human-Centered Controls

  • Open-Box Merchandising Intuitive rules let you boost, bury, pin, slot, or exclude products globally or scoped to categories, queries, or pages—layered seamlessly atop AI-driven scores.
  • Smart Facets & Filters AI-powered facet ranking surfaces the most relevant filters first, while dynamic grouping and hide/show rules keep the UI clean and context-aware.

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Discovery Features

  • Multi-Modal Search Combine vector, text, and image queries for rapid, high-precision results—even when catalog data is sparse.
  • Autocomplete & Zero-Result Elimination Real-time suggestions, typo correction, and search redirects keep shoppers on track and prevent dead-ends.
  • AI-Driven Recommendations A suite of pre-built algorithms (RFY, FBT, SP, PP, HNR, BS, and more) delivers personalized cross-sells, up-sells, and trending displays.
  • Dynamic Collections Create thematic assortments via CSV, smart rules, or AI prompts—then schedule and sunset them automatically to align with your campaign calendar.
  • Insights & A/B Testing End-to-end analytics and built-in experiment tools let you measure impact, validate new strategies, and continuously optimize across search, recommendations, and merchandising.

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Enterprise-Grade Architecture

  • Headless & Composable Plug Experro into Shopify, BigCommerce, Magento or any custom backend in minutes—no front-end rewrites required.
  • Global & Multi-Store Support Serve multilingual, multi-region catalogs from a single platform, with localized search and discovery experiences.

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Key Features at a Glance

Leverages customer behavior data, large language models (LLMs), vector embeddings, and proprietary AI models, to understand shopper intent and deliver precise results for every query—whether it’s a short keyword, a long-tail request, or a conceptual phrase. Shoppers enjoy instant, relevant matches even when product descriptions lack exact terms.

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Autocomplete

Predicts full queries and surfaces popular suggestions as customers type, reducing keystrokes and guiding shoppers toward high-value terms. Powered by both prefix matching and AI-driven intent recognition, the dropdown can show products, categories, or trending searches in real time.

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Recommendations

Product recommendations enable merchants to create a dynamic and engaging shopping experience, personalized to each shopper throughout their journey—from landing on the homepage to browsing categories, exploring products, and reaching the cart page. Our Eywa engine leverages real-time customer behavior, interests, and intent—collected from browsing, search, facets, affinities, purchase history and more—to deliver highly personalized product suggestions

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Merchandising

Offers open-box controls—boost, bury, pin, slot, sort, include/exclude, —so merchants can blend manual strategies with AI-driven rankings for precise, context-aware product placement. Our strategic merchandising tools allow them to apply their expertise, insights, and business priorities on top of automated AI, all with just a few clicks. Here is a pin rule that is configured on the Experro Admin Panel. Here is the corresponding search result for the configured rule on the storefront.

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Smart Facets

Facets are a fundamental component of eCommerce experiences, enabling shoppers to filter products within search results or category pages and find the items that best match their interests. Experro Discovery empowers brands to create more powerful, customized, and engaging filtering experiences, surpassing the limited features available on typical eCommerce platforms. These intuitive filters—by price, color, size, or any merchant-defined attribute allow to quickly narrow large result sets.

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Insights & Analytics

Built-in dashboards track query performance (impressions, zero-result rates), top searches, filter usage, and conversion metrics—empowering merchants to see what’s working, spot gaps, and fine-tune search and merchandising strategies for maximum ROI.

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Collections

Curate dynamic, theme-driven product assortments—seasonal bundles, editorial picks, or promo sets—and seamlessly insert them into search results or category pages. With simple rules or CSV uploads, you can tell cohesive shopping stories, boost cross-sells, and spin up or retire collections in minutes—no developer needed. Here, you can see a curated collection of formal shirts. This overview gives a snapshot of Experro Discovery’s capabilities, each feature working together to create a seamless, personalized, and high-impact shopping experience. By elevating discoverability, conversion, satisfaction, continuous optimization, and flexibility in one unified platform, Experro Discovery turns product discovery into your most powerful growth lever. For more detailed information on each component of Experro Discovery, please refer to the following sections: