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Overview

Experro’s Autocomplete feature is designed to streamline the search process and enhance user engagement. By providing real-time suggestions as users type in the search bar, Autocomplete not only accelerates the search experience but also improves the accuracy of search results. This functionality enables customers to quickly find what they’re looking for—reducing frustration and boosting conversion rates.

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Configuration Guide

To configure the Autocomplete feature in Experro, follow these steps:
1

Navigate to Autocomplete Configuration

  • Go to Discovery → Search & Autocomplete menu icon
  • The Autocomplete configuration screen is divided into four main tabs:
    • Autocomplete Terms
    • Configurations
    • Exclusion Rules
    • Boost Terms
2

Autocomplete Terms Tab

  • Add Search Term: Click on the Add Search Term button to add a new term.
    • Example: Adding “dining table” will enable it for autocompletion.
  • Categorization: Once added, autocomplete terms are automatically categorized into:
    • All: Displays all available autocomplete terms.
    • Manually Added: Terms you have explicitly added.
    • Generated from Search: Terms derived from user search behavior.
    • Generated from Catalog: Terms extracted from the product catalog.
3

Configurations Tab

  • Popular Keywords: Specify the default popular search terms that appear in the search bar even before any characters are typed.
  • AI Engine Settings: Configure parameters that enhance the quality of suggestions through AI, tailoring the behavior to suit your store’s needs.
4

Exclusion Rules Tab

  • Add Exclusion Rule: Click on Add Rule to input a search term or pattern that should be excluded from autocomplete suggestions.
  • Category Exclusions: In the category suggestions section, click Add Category to specify any categories that should be removed from autocomplete results.
    When AI is enabled, it respects these exclusions as defined by your rules.
5

Boost Terms Tab

  • Add Boost Term: Click on Add Term to designate a term that should receive priority in autocomplete suggestions.
  • Example: Adding “apple watch” as a boost term ensures that when users type “app” or “wat,” “apple watch” appears prominently.\
By following these steps, you can fully customize Experro’s Autocomplete functionality to deliver a tailored, efficient, and engaging search experience for your users. Adjust these configurations as needed to align with your merchandising strategy and customer behavior insights.