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The AI Knowledge page is where you teach Experro about your storefront’s unique characteristics so that its AI-driven features such as search suggestions, product recommendations, and autocomplete can be fine-tuned for your business. By providing detailed information about your industry, brand, product catalog, and target customers, you enable the platform’s AI model to deliver more accurate, relevant insights.

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What You Can Do on This Page

  1. Specify Your Industry – Choose the category that best describes your line of business, helping Experro leverage domain-specific language and patterns.
  2. Define Your Brand Identity – Enter your company name and a succinct brand tone statement so AI suggestions align with your voice and style.
  3. Clarify Your Offerings – Detail exactly what you sell—and just as importantly, what you don’t sell—to avoid irrelevant recommendations.
  4. Profile Your Customers – Describe your ideal shoppers, including demographics, interests, and buying behaviors, so AI can tailor product suggestions, messaging, and promotions to them.

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AI Knowledge Settings

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How to Configure

  1. Select Storefront – Use the dropdown at the top right to pick the channel to which these AI settings should apply.
  2. Complete All Fields – Ensure every field is filled out with clear, specific information.
  3. Click Save – Persist your AI knowledge settings. Experro will use this data to train its models and surface better suggestions.